Terms of Use

Last updated: 12/02/2026

Welcome to the website westambulance.gr (hereinafter referred to as the “Website”).

The use of the Website is governed by the present Terms of Use.
By browsing and/or using the Website, you acknowledge that you fully and unconditionally accept these Terms.

1. Responsible Entity Information

The Website is owned and operated by:

WEST AMBULANCE
Registered Address: Gorgopotamou 154, Patras, Postal Code 26332, Greece
Email: info@westambulance.gr

Contact Phone Number: +30 6956650166

2. Purpose of the Website

The Website provides information regarding the private ambulance services offered by West Ambulance, including:

patient transportation and medical transfers

international patient transfers and medical repatriations

air ambulance coordination

medical event coverage

home nursing care

The Website is intended for informational purposes only and offers the possibility to contact us or request a service quotation.

3. Emergency Situations

The Website does not constitute an emergency rescue service.

In case of an emergency, users must contact the competent public emergency services (e.g. 112 or 166).

Communication via the Website or email does not guarantee immediate response.

4. Provision of Services

The undertaking of any patient transfer or service is subject to:

telephone or written communication

assessment of the medical incident

availability of personnel and equipment

agreement regarding cost and transfer conditions

West Ambulance reserves the right to refuse the undertaking of a case for safety or operational reasons.

5. Limitation of Liability

West Ambulance makes every reasonable effort to ensure that the information on the Website is accurate and up to date.

However, it does not guarantee:

the completeness of the information

the continuous availability of the Website

the absence of technical errors

The Website is provided “as is.”

6. Intellectual Property

All Website content (texts, images, logos, graphics, etc.) is the intellectual property of West Ambulance or third-party partners.

Any copying, reproduction or use without prior written permission is prohibited.

7. Data Protection

The processing of personal data is carried out in accordance with applicable legislation and the Website’s Privacy Policy.

8. Cookies & Google Analytics

The Website uses cookies for its proper operation and to improve user experience.

The processing of personal data is carried out in accordance with applicable legislation and the Website’s Privacy Policy.

Users may configure their browser settings to refuse cookies.

9. Modification of Terms

West Ambulance reserves the right to modify these Terms at any time.

Changes become effective upon publication on the Website.

10. Governing Law

These Terms are governed by Greek Law.

The competent courts are the courts of Patras, Greece.