{"id":3,"date":"2026-01-19T17:13:19","date_gmt":"2026-01-19T14:13:19","guid":{"rendered":"http:\/\/westambulance.gr\/?page_id=3"},"modified":"2026-03-20T15:28:40","modified_gmt":"2026-03-20T12:28:40","slug":"politiki-aporritou","status":"publish","type":"page","link":"https:\/\/westambulance.gr\/en\/politiki-aporritou\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy<\/h1>\n<p>westambulance.gr<br \/>Last updated: 20\/03\/2026<\/p>\n<p>West Ambulance respects the privacy of its website visitors and clients and is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek legislation.<\/p>\n<h2>1. Data Controller<\/h2>\n<p>The Data Controller of personal data is the company:<\/p>\n<p>WEST AMBULANCE<br \/>Gorgopotamou 154, Patras, Postal Code 26332, Greece<br \/>Email: info@westambulance.gr<\/p>\n<p>Phone: +30 6956650166<\/p>\n<h2>2. What Data We Collect<\/h2>\n<p>The Website may collect the following categories of personal data:<\/p>\n<h3>a) Contact Data<\/h3>\n<ul>\n<li>Full name<\/li>\n<li>Phone<\/li>\n<li>Email address<\/li>\n<li>Message or request content<\/li>\n<\/ul>\n<h3>b) Service Provision Data<\/h3>\n<p>If ambulance transfer or nursing support services are requested, the following may be collected:<\/p>\n<p>Transfer location details<\/p>\n<p>Transfer time<\/p>\n<p>Basic information regarding the patient\u2019s condition (only if voluntarily provided by the user)<\/p>\n<p>\u26a0 The Website does not request or store medical records or sensitive health data via online forms.<\/p>\n<p>Health data processing takes place only when necessary for the execution of the requested service and under enhanced protection measures.<\/p>\n<h3>c) Technical Data<\/h3>\n<ul>\n<li>IP address<\/li>\n<li>Device and browser information<\/li>\n<li>Cookies and traffic data<\/li>\n<\/ul>\n<h2>3. Purpose of Processing<\/h2>\n<p>Personal data are used for:<\/p>\n<ul>\n<li>Communication with the user<\/li>\n<li>Organization and provision of private ambulance services<\/li>\n<li>Management of requests and quotations<\/li>\n<li>Invoicing and accounting compliance<\/li>\n<li>Improvement of the Website\u2019s functionality and security<\/li>\n<li>Compliance with legal obligations<\/li>\n<\/ul>\n<h2>4. Legal Basis for Processing<\/h2>\n<p>Processing is based on:<\/p>\n<ul>\n<li>User consent<\/li>\n<li>Performance of a contract or pre-contractual actions<\/li>\n<li>Compliance with legal obligations<\/li>\n<li>The company\u2019s legitimate interest in ensuring proper service operation<\/li>\n<\/ul>\n<h2>5. Data Sharing with Third Parties<\/h2>\n<p>Data may be shared with cooperating service providers only when necessary, such as:<\/p>\n<ul>\n<li>Website hosting provider<\/li>\n<li>Email service provider<\/li>\n<li>Accountant or tax advisor<\/li>\n<li>Statistical services provider (e.g. Google Analytics)<\/li>\n<li>Transfer or medical support partners<\/li>\n<\/ul>\n<p>West Ambulance does not sell or rent personal data to third parties.<\/p>\n<h2>6. Data Retention Period<\/h2>\n<p>Personal data are retained:<\/p>\n<ul>\n<li>For as long as required to provide the requested service<\/li>\n<li>For the period required by tax legislation<\/li>\n<li>Until consent is withdrawn where consent constitutes the legal basis<\/li>\n<\/ul>\n<h2>7. User Rights<\/h2>\n<p>Users have the right to:<\/p>\n<ul>\n<li>Access their data<\/li>\n<li>Request correction or update<\/li>\n<li>Request deletion<\/li>\n<li>Request restriction of processing<\/li>\n<li>Data portability<\/li>\n<li>Object to processing<\/li>\n<li>Withdraw consent<\/li>\n<li>Requests may be sent to:<br \/>info@westambulance.gr<\/li>\n<li>Users also have the right to lodge a complaint with the Hellenic Data Protection Authority.<br \/>Hellenic Data Protection Authority.<\/li>\n<\/ul>\n<h2>8. Cookies &amp; Google Analytics<\/h2>\n<p>The Website uses cookies for:<\/p>\n<ul>\n<li>Proper website functionality<\/li>\n<li>Statistical traffic analysis via Google Analytics<\/li>\n<li>Improvement of user experience<\/li>\n<\/ul>\n<p>Users may manage or disable cookies through their browser settings.<\/p>\n<h2>9. Data Security<\/h2>\n<p>West Ambulance applies appropriate technical and organizational measures such as:<\/p>\n<ul>\n<li>SSL encryption<\/li>\n<li>Restricted data access<\/li>\n<li>Regular backups<\/li>\n<li>Updated security protection systems<\/li>\n<\/ul>\n<h2>10. Policy Updates<\/h2>\n<p>This Privacy Policy may be updated at any time.\nThe current version is always published on the Website with the updated revision date.<br \/>The current version is always published on the Website with the updated revision date.<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b1\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 - West Ambulance<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b1\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 - 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